Stock goods under 20kg

  • Standard UK Delivery (3-5 working days) £4.95 on orders up to £150
  • Standard UK Delivery (3-5 working days) Free on stock items over £150
  • Express DPD Delivery (1-2 working days) £7.95

Large/furniture goods delivered directly from our suppliers:

  • Le Feu (5-7 days)
  • Hill Interiors (3-5 days)
  • Ivyline (4-6 Business Days)
  • Kave Home (12 – 18 Business Days)
  • Trimm Copenhagen (Up to 14 Days)
  • Pad Home (3-5 Business Days)
  • Humble (3-5 Days)
  • Graypants (4-6 Weeks)
  • Avalana (Up to 14 days)
  • PR Home (3-4 weeks)
  • White Glove Delivery Service, unwrap and inspect POA

    Once your item has left our warehouse, we’ll send you an email with your parcel information. Most stock orders are dispatched by our automated system. Orders are shipped automatically direct from our warehouse in Yorkshire, once your order is placed we have no way of stopping or amending your order. Pre-order and Special Order items may take longer to dispatch as indicated by the approximate guideline on the order pages. We may split your order if your order consists of stock and pre-order items. Carriers we use for the express and standard deliveries include Royal Mail Tracked, DPD, DHL and Parcelforce and these are sent on 3-5 working day services for stock items. Once your order has left our warehouse, you'll be sent tracking details. Orders received after 12 noon will be processed the next working day. Our warehouses do not currently operate on Weekends or Public Holidays.

    Pre-Order Items

    Our Pre-order service allows you to purchase goods ahead of the release date or to guarantee obtaining a popular product not presently stocked by us. Purchases will be sent out as soon as they are available on the delivery service selected. Pre-order items may take up to 30 days or longer to arrive from the date of purchase but we will contact you with an estimated delivery date after purchase.

    Printed To Order Items

    Printed To Order purchases such as art posters, lampshades and wallpapers will be sent out as soon as they are available on the delivery service selected, this usually takes between 2 and 14 working days. The print run is made every Tuesday and arrives towards the end of the following week. These special orders are non-returnable and we recommend a sample is ordered prior to purchase.

    Furniture and Large Items

    We aim to delivery furniture and large order items within 2-14 workings days but some items may take up to 12 weeks for addresses further afield and for bulky items. Once your order is placed, we will contact you to advise a delivery date and then make arrangements for the delivery.

    Large furniture items and mirrors may be scheduled for delivery by van drop off or curb side pallet deliveries and tracking for these items may not be available. We will indicate a delivery date near to the day of delivery and the drivers are asked to contact you one hour prior.  

    If you would prefer a white gloved furniture delivery service please contact us for a quote.

    White Glove Service

    Once the delivery is organised the two-man delivery drivers will unwrap and check furniture on our large heavy items over 30kg. Once delivered please check and sign for goods in good condition. If you are not happy to accept the goods at the point of delivery, for example if they are damaged or faulty, you must refuse the item and the drivers will take it away and we will organise a replacement. Once delivered and accepted the goods are your responsibility.


    We aim to deliver goods within 30 days unless otherwise indicated or agreed. For lost parcels claims, please allow up to 14 days from dispatch before reporting an item missing. If delivery advice has confirmed the item as delivered and you do not have it, please check with your neighbours and Local Delivery Office. If you have not received your order after 14 days from dispatch, please contact us, so we can initiate a search and lost item process.

    If you have ordered multiple items, your items may arrive on different days or from different couriers, but you won’t be charged for additional deliveries. Please wait until your delivery due time has passed before contacting us for missing items.

    For damaged products, incomplete orders or dispatched orders that don't arrive within the expected period, please contact us from the Help button on the website. Further details about our Returns and Refund Policy can be found here.


    If your item is out of stock, we’ll email to let you know within 24 hours. If you’re happy to wait and the item comes back in stock within 28 days, you’ll be billed, and the item will be shipped to you. If it’s still not available within 28 days, your order will be cancelled, and you’ll be refunded unless it’s a pre-order item.

    Sorry, we can't currently deliver website orders to BFPO addresses or to address we believe to be insecure such as PO Boxes. We have currently suspended deliveries abroad due to the new customs tariffs. 

    We deliver to most postal areas in the UK, including Northern Ireland. However, geographical location and carrier availability can restrict our service. We may not always be able to deliver specific large decorative and furniture items to Northern Ireland, the Channel Islands, Isles of Scilly and the Isle of Man.