If you have ordered multiple items your items may arrive on different days or from different couriers, but you won’t be charged for additional deliveries. Please wait until your delivery due time has passed before contacting us.
For damaged products, incomplete orders or despatched orders that don't arrive within the expected time period, please email Customer Services via email@example.com.
Free Standard Delivery offer if your order qualified for free shipping and a return brings the order below the promotion threshold we reserve the right to make a charge £3.95 for shipping if we feel the promotion is being used inappropriately. This does not affect your statutory rights. Please see Returns & Refunds.